Case Reviews That Sharpen Accuracy

Your team’s prescriptions, reviewed consistently. Spot errors early, give timely feedback, and build a culture of clinical excellence.

For Community Pharmacies • Works with your current workflow • Actionable feedback, not spreadsheets

Proof & Outcomes

38–60%

Fewer dispensing errors

< 5 mins

to review each case

100%

Staff get scored feedback monthly

“We went from ad-hoc checks to structured reviews. Accuracy jumped and training finally stuck.”

How It Works

Capture From Your POS

Once a case is logged in your POS, key details automatically populate into a dedicated review sheet — no double entry needed.

Structured Clinical Fields

The sheet contains consistent columns for thorough reviews:

  • Dose prescribed
  • Symptoms presented with
  • Pharmacist’s suspected diagnosis
  • Prescription given
  • Counselling points provided

Expert Review & Feedback

You or your manager reviews each case for accuracy, completeness, and compliance. For an additional ₦75,000/month, our Consultant Pharmacists can conduct impartial, specialist case review sessions.

Action & Improvement

Staff receive targeted feedback during review sessions. Recurring issues are tracked, helping address training needs, update SOPs, and maintain audit-ready records.

Who It’s For

Core Features

Structured Case Review Sheets

Fixed clinical fields for consistency.

Customizable Review Criteria

Tailored by service line or patient type.

Scoring & Benchmarks

Track performance per case, staff member, or shift.

Feedback Library

Access reusable comments, counselling scripts, and SOP links.

Trends & Heatmaps

Identify top error types, products, shifts, and root causes.

Follow-Up Tasks

Assign and track with automatic reminders.

Evidence Locker

Secure, timestamped reviews for audits and training records.

POS/Sheets Sync

Seamlessly integrates without changing your workflow.

What You’ll Improve

Live Dashboards (at a glance)

Accuracy Score

View accuracy by day, branch, and staff at a glance.

Top 5 Error Patterns

Dose, duplication, interaction, wrong form, counselling gap.

Repeat-Risk Patients

Automatic watchlist for higher patient safety.

Action Queue

Overdue feedback and unresolved tasks all in one place.

Implementation (Zero-Stress)

Plug & Play with our POS. Import in minutes with guided onboarding.

FAQ

Build a culture of clinical excellence.

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