Every customer remembered. Every visit made personal.

PharmaCrux helps you build detailed health profiles and track purchase patterns so you can offer better care, and reward loyal customers in ways that matter.

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Why It Matters

Customers aren’t just transaction IDs. They have needs, patterns, and preferences. With PharmaCrux, your pharmacy becomes a place of care, not just convenience.

What the System Tracks

Purchase History

  • All medications, supplements, and health products
  • Refill intervals and frequency of use

Health Notes & Flags

  • Allergies, chronic conditions, pregnancy status, age
  • Notes from past interactions or observations

Vitals & Health Checks

  • BP, Sugar, BMI, and others logged per visit
  • Flags abnormal results for follow-up

Loyalty Points

  • Earned from purchases, referrals, early refills
  • Tiered levels (Bronze, Silver, Gold, Platinum)

How Loyalty Works

Action Points Earned
Purchase above ₦5,000+5 points
Refill within 3 days of reminder+10 points
Refer a friend+15 points
Health check logged+5 points
Birthday month purchase+20 points

Points can be redeemed for: Discounts, health kits, or pharmacy branded items customizable by you.

Smart Suggestions from PC (AI Assistant)

Real Customer Engagement

“When we remembered a patient’s allergy before recommending an OTC, she was shocked — and grateful. She’s brought in 3 of her friends since.”

— Pharm Uchechi, Enugu

“The loyalty points make our pharmacy feel different. Customers ask about their balance like it’s a bank account.”

— Pharm Blessing, Community Pharmacist

Integrated, Always

The health profile connects to:

Benefits At a Glance

Feature Benefit
Customer ProfilesSafer, smarter service
Loyalty PointsBetter retention & word-of-mouth
Refill RemindersImproved medication adherence
Health LogsTrack trends, spot red flags early
Purchase HistoryEasy recommendations and repeats

Frequently Asked Questions

Do I need to enter health data for every customer?+
No. You can choose when to update health info — it's optional, but recommended for better care.
Can I customize the loyalty rewards?+
Yes. You decide how points are earned, what they’re worth, and what rewards you offer.
Will customers know how many points they have?+
Yes. You can print loyalty balances on receipts or send updates by SMS/WhatsApp.

Ready to Build Better Relationships?

PharmaCrux helps you go beyond just “selling” — to serving, remembering, and rewarding.

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